Temperatures are increasing this week! 

A yellow heat-health alert has been issued for the West Midlands via the Met Office. 

Here are some top tips from nurse Liz to help you stay safe in the sun and reduce your risk of getting sunburnt:

Join Recovery Near You and City of Wolverhampton Council for:

• Alcohol treatment service advice
• Free liver scan
• Live entertainment
• Face painting
• Health & wellbeing advice
• Food stalls
• Mocktails

Saturday 8th July, 12pm – 6pm
Queen Square

Further events 3rd – 9th July

Drop by for further information, support, activities and advice including health assessments, please see a list of events and locations to get involved.

Wolverhampton Substance Misuse Service (recoverynearyou.org.uk)

The new Emergency Alerts service is now live. The system will enable people to be contacted via their mobile phone if their lives are at risk in an emergency. The service will be used to warn you about life-threatening emergencies such as severe flooding.

Emergency Alerts are messages sent to all compatible 4G and 5G mobile phones when there’s a danger to your life, health or property in the area you’re located. They don’t need your phone number or track your location. Only the Government and the emergency services can send them. You’ll be able to check that an alert is genuine at gov.uk/alerts. Emergency Alerts will be just one of the ways the Government communicates with the public about emergency situations. So if you don’t have a mobile phone, don’t worry – you’ll still be made aware through the media and local emergency services.

An Emergency Alert looks and sounds very different to other types of messages such as SMS ‘text messages’. You’ll know if you get an Emergency Alert because you’ll hear a loud siren-like sound and your phone will use a distinct vibration. A message on your screen will tell you about the emergency and what you need to do. Depending on your phone’s features, the alert will work with screen magnification and may read the message out for you having also overridden volume settings. The unique noise emitted by the phone should also be audible for those who use a hearing aid.

Opt out

You can opt out of an Emergency Alert, however, we strongly recommend that people do not opt out of the service, as it is intended to warn you when lives are in danger. If you’d like to opt out search your settings for ‘emergency alerts’ and turn off Emergency alerts. If this does not work, please contact your device manufacturer. For further advice go to gov.uk/alerts/opt-out In the future you may receive an alert on your phone, if you do, please read the alert carefully and follow the instructions. Please remember their look and feel in case you receive one again. To find out more about how it works, watch our video at gov.uk/alerts.

Unfortunately we are seeing an increase in unacceptable behaviour from our patients which will ultimately result in driving staff away from the practice and will only make the services we provide harder to deliver.

All our staff are doing their very best in difficult circumstances and have worked tirelessly throughout the pandemic.

To the majority of our patients who continue to be understanding, we thank you for your kindness and appreciate your tolerance.

Demand for appointments has become significantly greater than capacity and whichever way we manage our appointments, there is simply not enough to be able to see everyone when they want it.

We appreciate your frustrations of not being able to get through on the phone and having to wait longer for an appointment, or not being able to be seen on the day that you want.

We are all on the same side and all want to ensure high quality care is delivered to our patients when needed.

Everyone has the right to be safe at work and we want to reiterate in the strongest possible terms that violence and aggression towards our staff will not be tolerated. Staff facing abuse will always have the surgery’s full support

Thank you for your support and understanding.